Employment Opportunities

PLEASE SEE THE JOB POSTINGS LISTED BELOW:

Merchant Services Sales Rep - Sandy Office

Request Date:
1/29/2019
 
Branch or Dept.:
Sandy Office
Position:
 
Merchant Services Sales Rep
Date Available:
 
1/29/2019
Location:
 
Sandy Office
Status:
 
Full Time
Schedule:   M-F  40 hour week
Monthly Salary:
 
$40,000.00 + comm
Bank Contact:
 
Terri Elsberry, HR Officer  
Phone Number:
 
503-668-2521 
Fax Number:
 
503-668-7825
Main Office
Physical Address:
 
38975 Proctor Blvd.
Sandy, OR
Email Address:
 
telsberry@clackamascountybank.com

***Resumes are only accepted with a completed CCB Application***

CCB Applications are available at our Main Office located at
38975 Proctor Blvd.
Sandy, OR 97055

Or

Request an application by email-

telsberry@clackamascountybank.com    

      

SUMMARY
Clackamas County Bank is seeking a highly motivated sales professional to provide professional, friendly, service and assistance to customers by serving their business needs. Develop profitable new business, account relationships and increased profitability through the sale of merchant services.  Adhere to bank policy, audit and banking regulations.  Provide support to co-workers and supervisors. 

Demonstrate professional customer service skills, have knowledge of merchant services and listen for opportunities to make service suggestions to customers.  Be able to work in a team environment or independently. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales/Referrals
- Presenting and selling products and solutions to potential merchant customers
- Maintain and establish relationships with customers 
- Networking with outside referral sources and current customer base in addition to cold calling     to get additional referrals, and working with bank partners to generate referral sources for sales opportunities
- Completing any required paperwork for new customers
- Listen for opportunity to cross-sell
- Stay current on and support marketing efforts
- Ensure that predetermined sales goals are met
- Reliable transportation and ability to travel locally

Work Performance
-Meet established attendance standards
-Adhere to the posted times for breaks, lunch, etc.-so work flow is consistent
-Cooperate when asked to help others
-Take initiative to ask for additional work
-Offer suggestions to improve efficiency
-Adhere to operational procedures
-Demonstrate knowledge of product/service when explaining to a customer
-Take initiative - listen for opportunities to offer products and services
-Demonstrate techniques for establishing priorities
-Answer the phone within 3 rings, identify the bank, self, ask caller how CCB can help
-Adhere to confidentiality policy
-Dress appropriately and professionally

Technical Skills
-Adhere to all compliance, regulatory and internal auditing guidelines.

 

QUALIFICATIONS
OUTSIDE EDUCATION and/or EXPERIENCE
-High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 
- Thorough knowledge of product marketing, client service issues and organization operations
- Strong marketing, business development/sales and negotiating skills
- Ability to creatively resolve client concerns and issues
- Basic problem-solving and decision-making skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Excellent interpersonal, verbal and written communication skills
- Merchant Services Sales Experience

INTERNAL EDUCATION
Keep current on learning about insurance products, merchant services, bank services and products.  Successfully complete all assigned reading material and required compliance training.

LANGUAGE SKILLS
Read and comprehend simple instructions, short correspondence, and memos.  Write simple correspondence.  Speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS
Calculate figures and rates for quotes to potential merchants.  Assist current merchants with their pricing.

REASONING ABILITY
Carry out written or oral instructions.  Research situations and problem solve.

PHYSICAL DEMANDS 
Occasionally required to stoop, kneel or crouch when installing merchant equipment.  Required up close vision, distance vision, as well as peripheral vision.      

WORK ENVIRONMENT 
The noise level in the work environment is usually moderate.

INTERPERSONAL RELATIONS
Regularly interact with co-workers; expected to take the initiative to help see the work is done and to help research or solve problems.  Also expected to adapt to changes in procedures and offer suggestions for improvement.

COMPUTER SKILLS
Understand and be able to apply computer skills to communicate effectively within the organization using word processing to format letter or correspondence, set-up and maintain electronic folders and files; and send/save attachments. Have a basic understanding of accounting software to develop reports and forms such as spreadsheets/tables etc.  Be able to use email for communication (internal and external), access outside websites as well as interface with the bank’s network.  Also, be able to navigate the First Data website for merchant account information. 

Code of Ethics
Adhere to the State and industry anti-discrimination standards.

 

Teller l - Sandy Office

Request Date:
1/15/2019
 
Branch or Dept.:
Sandy Office
Position:
 
Teller l
Date Available:
 
01/15/2019
Location:
 
38975 Proctor Blvd. Sandy OR 97055
Status:
 
Non-Exempt
Monthly Salary:
 
$2,300.00
Bank Contact:
 
Terri Elsberry, HR Officer  
Phone Number:
 
503-668-2521 
Fax Number:
 
503-668-7825
Main Office
Physical Address:
 
38975 Proctor Blvd.
Sandy, OR
Email Address:
 
telsberry@clackamascountybank.com

***Resumes are only accepted with a completed CCB Application***

CCB Applications are available at our Main Office located at
38975 Proctor Blvd.
Sandy, OR 97055

Or

Request an application by email-

telsberry@clackamascountybank.com    

      

SUMMARY
Provide professional, friendly, efficient service and assistance to customers by serving as a paying and receiving teller.  Balance transactions daily.  Provide for the security of assigned cash and maintain a high level of safety for the bank.  Adhere to bank policy, audit and banking regulations.  Provide support to co-workers and supervisors. 

Demonstrate professional customer service skills, have knowledge of bank services and listen for opportunities to make service suggestions to customers.  Be able to work in a team environment.  Perform Teller I duties with little or no supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Contact Skills
-Make and maintain eye contact
-Greet customer by his/her name
-Use customer name during the transaction
-Smile when communicating
-Thank customer as he/she leaves
-Listen for opportunity to cross-sell

Sales/Referrals:
Sell bank services and refer business to the bank
Stay current on and support marketing efforts
Responsible for ensuring that individual calling goals are met

Work Performance
-Meet established attendance standards
-Adhere to the posted times for breaks, lunch, etc.-so work flow is consistent
-Cooperate when asked to help others
-Take initiative to ask for additional work
-Offer suggestions to improve efficiency
-Adhere to operational procedures
-Demonstrate knowledge of product/service when explaining to a customer
-Take initiative - listen for opportunities to offer products and services
-Demonstrate techniques for establishing priorities
-Accurately input information using the BankRite system
-Answer the phone within 3 rings, identify the bank, self, ask caller how CCB can help
-Adhere to confidentiality policy
-Dress appropriately and professionally

Teller
-Balance cash drawer daily and maintain a balancing record in accordance with CCB standard of 80%, with un-located outages not to exceed $400 per 12 month period.

Technical Skills
-Process transactions involving checks, cash and savings; run all teller work through the scanner. 
-Adhere to all compliance, regulatory and internal auditing guidelines.
-Complete Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR), and Sale of Monetary Instrument Reports (SMI).    
-Process savings bonds and cashier’s checks (selling and redeeming), traveler's checks (redeeming).  
-Enter customer transactions; research account information (identify holds, memos, cautions, signature requirements; closed accounts); issue appropriate receipts. 
-Maintain amount of working cash according to the posted limits, complete general ledger tickets for
  buying and selling coin and currency as necessary.
-Balance the ATM, night depository, coin machine - record information, balance cash; research outages
  and make corrections.
-Accept/process loan and contract collection payments.
-Admit customers into and out of the safe deposit box area.
-Follow guidelines for closing checking/savings accounts and safe deposit boxes.
-Complete miscellaneous duties such as filing, light typing and other duties.

QUALIFICATIONS
OUTSIDE EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

INTERNAL EDUCATION
Keep current on learning about bank services and products.  Successfully complete all assigned reading material and required compliance training.

LANGUAGE SKILLS
Read and comprehend simple instructions, short correspondence, and memos.  Write simple correspondence.  Speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS
Calculate figures and rates - bond interest, certificates of deposit, and other bank accounting needs.

REASONING ABILITY
Carry out written or oral instructions.  Research situations and problem solve.

PHYSICAL DEMANDS 
Regularly required to stand (approximately 90% of the day); and communicate verbally with employees and customers.  Occasionally required to stoop, kneel or crouch and occasionally required to lift and/or move up to 50 pounds. Required up close vision, distance vision, as well as peripheral vision.   

WORK ENVIRONMENT 
The noise level in the work environment is usually moderate.

INTERPERSONAL RELATIONS
Regularly interact with co-workers; expected to take the initiative to help see the work is done and to help research or solve problems.  Also expected to adapt to changes in procedures and offer suggestions for improvement.

COMPUTER SKILLS
Understand and be able to apply computer skills to communicate effectively within the organization using word processing to format letter or correspondence, set-up and maintain electronic folders and files; and send/save attachments.  Depending on the position, have a basic understanding of accounting software to develop reports and forms such as spreadsheets/tables etc. 
Be able to use email for communication (internal and external), access outside websites as well as interface with the bank’s network.

 


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